D-Link extenders can be your best companions when looking for a solution to degraded signal coverage. A majority of these devices support dual-band coverage. Both these bands can be used as required to obtain internet connectivity around your home. However, sometimes one of these bands may fail to connect, thereby causing interruptions and inconvenience. If you have a D-Link Extender at home and are wondering how to fix D-Link 5GHz not showing error, this blog is all you would want to read.
Reasons why D-Link 5GHz Not Showing
The 5GHz network band of your D-Link extender may not show up for various reasons. It can be a settings issue, and it can be an issue with the wireless coverage. If you have disabled the visibility for the 5GHz network band, your devices may not detect it and as a result, you might think D-link 5GHz not working.
On the other hand, if your wireless devices are outside the maximum wireless coverage area, they may again not detect it and you can encounter D-link 5GHz not showing error. Finally, issues like D-Link Extender 5GHz Not Connecting can also arise due to outdated firmware versions.
Ways to fix D-Link 5GHz Not Working
The first thing you can do to fix the issue is move closer to the extender. You can test your 5GHz WiFi band by standing next to the extender and checking if you can receive the 5GHz band now. If you can see the 5GHz network SSID now, you can enjoy using the internet. If not, here are some steps you can follow to troubleshoot the issue:
Reboot D-Link Extender
The first step in resolving issues with the extender SSID is restarting the device. This method can help you refresh the network services and other device activity.
- Turn off your D-Link extender using the Power button or unplug it from the power outlet.
- Allow the extender to remain powered off for about a minute.
- After that, plug the extender back into the power outlet and turn on the power supply.
- Allow some time for the extender to boot up and check if you can see the 5GHz network band on your wireless device.
Switch the WiFi Channel
In case the 5GHz band on your D-Link extender stopped working abruptly, you can try switching channels. Here are some steps you can follow:
- Type the web address http://dlinkap.local in the address bar and press enter.
- Select the Home tab and click on the Wireless option.
- Find the Channel option and select the one you would like to use from the drop-down menu.
- You can use Channels 1, 6, or 11 based on your preference.
- Once selected, click on the Apply button and then Continue to save the settings.
After about 30 seconds, check if the 5GHz network band is working.
Check Device Compatibility
When trying to access the D-Link extender’s 5GHz network band, make sure your device is compatible with the same in the first place. If all you can see is the 2.4GHz band, irrespective of what you do, it is a clear sign that your device isn’t compatible with the 5GHz one and that is the only reason why D-Link 5GHz Not Showing on your device. Check other devices in the signal periphery if they can receive the 5GHz coverage. If they can and your device can’t, you’ll need to change the device you are using.
Check 5GHz Network Band Settings
Finally, you can check if the 5GHz band is set to visible from within the extender settings. This option is made available for security reasons and can help keep the network away from the eyes of hackers. If you suspect that the same is disabled, you can enable it back using the steps below:
- Sign in to the D-link extender setup wizard using dlinkap.local web address.
- Once there, get to the Wireless option and then choose the 5GHz menu.
- Change the SSID so you can identify which one’s which.
- Select the radio button next to Enable and set a password to secure the network band.
- Click on the Save button to save the settings.
