D-Link Wifi Extender Connected But No internet

Did you just see your D-Link wifi extender connected but no internet? Well, not with D-Link only, this issue is common with most range extenders on the market. You may often get to see your D-Link wifi connected but not providing internet access through the network. This hits even harder when you are already up with some important task or surfing some important things on the internet. 

In general, all the D-Link extender models are smart and reliable in their own way. However, errors do occur on the D-Link range extenders. So today, we will discuss how to troubleshoot the issue when you see your D-Link wifi extender connected but no internet.

But before that, let’s understand the reasons behind the occurrence of this issue.

Causes of D-Link wifi extender connected but no internet

In this section, we will understand all the possible reasons behind this issue. We have put down some of the most common causes of D-Link extender dropping internet connection in this section. 

  • Signs of wear and tear on the ethernet cable connecting the modem to the router. 
  • Faulty modem by your service provider
  • Issues at the service provider’s end 
  • Scheduled maintenance at the service provider’s end
  • Incorrect wifi and password of your extender’s network
  • Faulty wireless router
  • Outdated or corrupt firmware on router or extender
  • Wrongly configured D-Link extender
  • Fault wireless extender

Troubleshooting D-Link wifi extender connected but no internet

Now, in this section, we will try to fix the issue from showing up on your device. These troubleshooting steps will permanently resolve the issue on your wireless network. Kindly follow these steps carefully in order to go through the hassle. 

  1. Firstly, reboot the D-Link range extender, existing router, modem, and your computer.
  2. You can also unplug all the devices from the power outlet. Wait for at least 5 to 7 minutes before plugging all the devices back into their respective power outlets.
  3. After that, check whether the ethernet cable is plugged in firmly in the router and modem. 
  4. The ethernet cable should not be showing any signs of wear and tear. 
  5. Now, connect your computer directly to the modem using an ethernet cable. 
  6. Cross-check if you can access the internet on your computer. If yes, follow the next steps. If not, kindly contact the service provider. 
  7. Now, check whether the internet light is active on your router or not. 
  8. If the light is active, it means the issue is with the extender only. If the light is not active, you may need to get your router checked by a support team.
  9. If you still see your D-Link wifi extender connected but no internet, you need to reset the D-Link extender right away.

How to Reset the D-Link extender?

Resetting the D-Link extender will resolve most of your minor problems with the device. The reset process gets your device back to the factory default settings. Hence, removing all the issues that you face in general. You may also need to reconfigure the D-Link extender after restoring its original default settings. 

  1. The reset button on your D-Link extender will be a little inside the frame of your device.
  2. Therefore, you will have to take the help of a toothpick or a paperclip. 
  3. After that, press the reset button and hold it for at least 15 seconds.
  4. After 15 seconds, the light on your extender will start flashing. 
  5. Once you see the lights flashing, release the push button.
  6. Now, the D-Link range extender will initiate its process to restore the factory default settings. 

Allow your range extender a few minutes to restart and get back to the original settings. Once the device restarts, you need to reconfigure the settings. 

How to Configure the D-Link Extender?

To reconfigure the device, make sure it is powered on already. After that, follow the steps given below:

  1. Connect to the D-Link extender’s wifi network.
  2. Now, open a web browser and go to the dlinkap.local.
  3. After that, enter the D-Link username and password to get access to your device. 
  4. Now, initiate the D-Link extender setup and your device will scan your home network. 
  5. Connect to your main router’s network and finalize the settings. 
  6. Now that you have reconfigured the device, all the issues will be gone by now. 

So that was all about the troubleshooting steps which you need to perform when you see your D-Link wifi extender connected but no internet access. We hope you liked this post and it really helped you learn about all the steps clearly. However, if you do come across any issues while attempting to run troubleshooting steps on your device, kindly get in touch with our support team.